Article | Understanding refurbished & used products

What is the difference between refurbished and open-box products?  

Explore the topics below to learn more about open-box products:

• Open-box vs. refurbished products
• Expert inspection and repair
• Warranty information

Open-Box vs. Refurbished Products

Open-Box
Open-box items are essentially brand-new products that have never been used or fired. However, they may have minor cosmetic blemishes, or have been handled and removed from their original packaging.

Refurbished
Refurbished products are returned items that may have minor imperfections, such as air leaks or broken parts. These items could have been used, and may show signs of wear and tear. They are thoroughly repaired to restore full functionality.

Please Note: Both open-box and refurbished products may not come with all original parts and accessories.

Expert Inspection and Repair
Before any open-box or refurbished airgun, airsoft gun, or related accessory leaves our warehouse, our expert technicians ensure it is fully functional by performing the following steps:

1. Inspect
2. Repair
3. Test
4. Re-inspect

This process guarantees that every item we sell meets our high standards of quality and performance.

Warranty Information

Shop with confidence! Both like-new and refurbished items come with the same money-back guarantee as all of our products, ensuring your satisfaction with every purchase.

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