This article explains the current status displayed on any of your orders throughout the order process. Additional order details and available self-service functions are also detailed in this article.
Explore these topics to better understand your order's current status and the available self-service functions:
Received
We received your order and our system is currently verifying your shipping information and payment details.
Processing
We are currently processing your order and if needed, manually verifying any information. Once approved, your order will automatically move to the next step.
In tech services
If you paid for Airgun Service Add-ons or Crossbow Add-ons during checkout, our highly-qualified technicians are currently preparing your airgun or crossbow for peak performance.
NOTE: Selecting service may delay shipment by 1-2 business days. Add services during the checkout process.
Shipped
Your order is packed, inspected, sealed, and assigned a tracking number. Our shipping partners (depending on your selected shipping method) will update their system within 24-hours of receiving the tracking information.
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